Iphone 12 stuck on preparing update

When you instruct your phone to download and install this update, it connects to Apple servers to begin the patching process. The screen displaying the message “Preparing Update” generally means just that, your phone is preparing the update file for download and installation.

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What do you do if your iPhone freezes while updating?
Why is my iPhone stuck on preparing update?
Ensure Wi-Fi connectivity
Delete downloaded update file and re-download it

I suggest allowing at least 30 minutes, maybe more depending on what else is happening on the network.

One of the reasons why your iPhone is stuck on preparing an update screen is that the downloaded update is corrupted. Something went wrong while you were downloading the update and that caused the update file not to remain intact.

– iOS 14 software update file download should take anywhere from 10 to 15 minutes. – the ‘Preparing Update…’ part should be similar in duration (15 – 20 minutes). – ‘Verifying Update…’ lasts anywhere between 1 and 5 minutes, in normal circumstances.

For now, you can skip the steps for Apple ID, Touch ID, and passcode. Once the set up is complete, update your device to the latest version of iOS or iPadOS. Let the update finish, and wait for your device to restart. Erase your device: Tap Settings > General > Reset > Erase All Content and Settings.

What do you do if your iPhone freezes while updating?

If the update or restore never completes or your device is unresponsive, force your device to restart. If your device has been in this state for several hours, contact Apple Support.

Psssst: How do you jump a BIOS chip?

Here are some possible fixes for the iPhone stuck on preparing update issue:

Restart the iPhone: Most issues can be resolved by restarting your iPhone. …
Deleting the update from the iPhone: Users can try deleting the update from the storage and downloading it again to fix the iPhone stuck on preparing update issue.

Delete Downloaded Update File and Re-download It

Open the Settings app and tap on General.
Tap on iPhone Storage.
Scroll down and find the iOS 14 update file. Tap on it.
Tap on Delete Update.
Confirm by tapping Delete Update again.

When you instruct your phone to download and install this update, it connects to Apple servers to begin the patching process. The screen displaying the message “Preparing Update” generally means just that, your phone is preparing the update file for download and installation.

Software update on iPhone and iPad involves three primary steps – download the update file, prepare the file for installation, and finally, the actual iOS update installation. In rare instances, the process gets stuck at ‘Preparing Update…’ Significant time passes and it does not move further. While trying to get iOS 15, if you too are facing this problem, here are the solutions to fix it.

Why is my iPhone stuck on preparing update?

It can happen due to existing software or hardware issue. It is hard to assign an apparent reason. But some of the most obvious culprits are.

Disconnection of Wi-Fi.
Interruption in the download process.
Bug in the existing iOS version that causes the file to crash while updating/preparing.

Ensure Wi-Fi connectivity

Make sure that your iPhone is connected to a decent wireless network. iOS updates compulsorily need Wi-Fi.

To join, open the Settings app and tap on Wi-Fi. Choose a known network. Now, open Safari or an app like YouTube and check if the internet is working or not.

Apart from this, make sure the iPhone is adequately charged (above 50%) or connected to power.

Delete downloaded update file and re-download it

Open the Settings app and tap on General.
Tap on iPhone Storage.
Scroll down and tap Software Update.
Alternatively, in some iPhones it show iOS 15 instead of Software Update.
Tap on Delete Update.
Confirm by tapping Delete Update again.

Now, restart your iPhone and download the update again. For this, open the Settings app → General → Software Update → Download and Install.

This time, the OTA update should download, prepare, and install without any hiccups. Just ensure Wi-Fi is connected and the iPhone is charged or plugged in.

If the above methods did not help, see how to hard reboot your iPhone. And even if this does not work, learn how to restore your iPhone via Mac or PC. Please note that when you restore, you will also get an option to Update. Try to update first. If this does not bring any luck, you may go ahead with the restoration.

Read next:

by Jenefey Aaron Updated on 2022-05-18 / Update for iOS 15

The highly anticipated iOS 15.5 is finally released. Whenever Apple unveils a new version of iOS, people around the world flock to download it and be among the first users. What if our iPhone get stuck on the "Update Requested" screen for a while. Firstly we will learn about what it is and why it appears, and then how to fix it in several ways.

When you go to Settings General Software Update and click "Download and Install" to start the installation, there are certain things that Apple required be put in the new version of iOS.

During the whole updating process,you may see the "Preparing Update" in your screen. However, if you get stuck on this page, the update package you are trying to download may not meet the required standards for some reason and you need to start the process again.

There are several reasons for your device gets stuck on "Preparing Update".

Server issues:

One of the main causes of this problem is the failure of the Apple Servers, which stores and provides the iOS update for all iOS devices. Sometimes these servers can go wrong, especially if too many iOS device owners request the update at the same time.
Sometimes, the activation and update roll out servers can go down in certain regions, causing massive delays and errors like this. So if you repeatedly get this message while trying to update your iPhone, you should try again a few hours or even a few days later.

Software or hardware problems:

Software or hardware issues are another major cause of this problem, as they can effectively interrupt the update process. This is the most common cause of this problem. The following solutions should help you overcome some of the software and hardware issues that could be the cause of iOS 15.5 Stuck On Preparing Update.

Way 1: Force Quit The Settings app

It is quite possible that the settings app is not working properly. Therefore, if you experience problems while updating your device, the first thing you should do is force quit the settings app.

For devices with a Home button:

Double-tap on the home button
Find the Settings app from this list
Swipe it up and off the screen
Force close it

For devices with Face ID:

Swipe up from the bottom of the screen
Pause in the middle to bring up the apps
Simply swipe up on the Settings app
Force close it.

Way 2: Check Your Wi-Fi Connection

Make sure your wifi is working well and has a high network speed. This will ensure connectivity and make downloading iOS 15.5 easier and faster.

Also, make sure you have VPN turned off on your iPhone. If that does not help, connect your iPhone to a different wifi network. The new network will most likely allow your iPhone to start downloading the new iOS.

Way 3: Clear Up Space

If your iPhone stuck on preparing update iOS 15.5, the reason may be that your iPhone is low on storage space. At this point, you should clean up the storage to free up more space for iOS 15.5 installation.

Go to Settings>General>iPhone Storage>Clear Up Data Unnecessary

Way 4: Delete Update And Try Again

Another way to restart the update process is to delete the update from the iPhone shop and then try to update the device again. This is especially helpful if the update package is incomplete or corrupted for unknown reasons.

Go to Settings>General>iPhone Storage, select the update, and then tap ”Delete Update” delete it.

After it is deleted, go to Settings > General > Software Update to download and install the update again.

Way 5: Force Restart Your iPhone If Stuck on iOS 15.5 Preparing Update

It is an especially helpful solution when your iPhone get stuck on iOS 15.5 Preparing Update, or some software that make your iPhone frozen.

Learn how to force reset your iPhone here:

Froce Restart iPhone8 or Later Model

Press the Volume Up button and release it.
Press the Volume Down button and release it.
Press the Power button for a few seconds until the Apple logo appears.

Froce Restart an iPhone7 or 7 Plus Model

Press the Power button.
Meanwhile press the Volume Down button.
And then hold both buttons for a few seconds until the Apple logo appears.

Froce Restart iPhone6, 6S Plus

Press the Power button.
Meanwhile Press the Home button.
Continue to hold both buttons for a few seconds until the Apple logo appears.

Way 6: Update Latest iOS Version via iTunes/Finder

There is also a useful method, which is to update to iOS 15.5 via your Mac or PC. Besides the simple method of updating over the air, you can also use a computer to bring the latest iOS 14 or iPadOS 14 to your devices.

Connect your iPhone or iPad to the computer via an appropriate cable.
Open iTunes, click on the device icon. In Finder, click on the device name from the left sidebar. Click Trust.

Next, tap Trust on the iPhone and enter iPhone’s passcode.
From the Summary tab in iTunes and General tab in Finder, click on Check for Update or Update.
Click on Download and Update. Follow the instructions on screen.
Click on Next< Agree< Enter the passcode on the iPhone when asked.

Now the process of downloading iOS begins. The duration depends on your device and internet speed. It may take some time to download the package, prepare the update and install it. Be patient and do not disconnect the device halfway.

Way 7: Use ReiBoot to Fix iPhone Preparing Update

Last but not least, if all else fails, you should use Tenorshare ReiBoot to fix the iPhone stuck on preparing update iOS 15.5 update. Tenorshare ReiBoot is a powerful tool for fixing relevant iPhone system issues. It is specially designed to solve these problems and help you update your iPhone in an easier way. It has several functions, such as one click to put iPhone into recovery mode, show you how to enable DFU mode and so on. Today, we can use the "Standard Repair" to fix the iPhone stuck while preparing the update.

Download and Install Tenorshare ReiBoot on PC

Click the bottom and download ReiBoot on PC, connect iPhone to PC via USB cable.
Click 'Standard Repair' and Go on
Download Firmware Package on PC

Follow the instruction and download the firmware package
Start Standard Repair

The reason we choose Standard Repair is that this function will not cause data loss during the process, so don’t hesitate to go on.
Standard Repair Completed

Tenorshare ReiBoot can not only help you fix iphone stuck on preparing update iOS 15.5, but also can fix abundant iPhone system issues, common problems you have faced before such as last line no longer available, unable to load video iphone, yellow dot on iPhone and so on.