An updated method to fix the problem of Google Play Store RH-01 Error Retrieving Information from Server. Solve the issue Can't download App Show
Irritated by the Annoying Message “Error Retrieving Information from Server”. Just relax! We are here with a bunch of new and worked out solutions. Google Play stores 1.45+ Million content is always ready to be downloaded but many times you may face issues with your Google Store due to some technical glitch likely caused by either your network or software OS of your device model. These errors mostly cause problems downloading and installation. One Such major cause of the issue is an error in retrieving information from the server (RH-01). What Caused the Error RH-01?The error message may be deceiving and there is no issue with the server, the problem is with the device itself.
Solution Which You Might not have tried yet. Solution 1. Setting Time and DateThe play store sometimes requires the device date to match with server dates or else error may occur.
Solution 2. Resetting App Preferences
Solution 3. Clear Google Services Framework CacheGoogle Services Framework syncs your data and stores device data. It also helps in proper functioning of system apps. Especially if you use a device which uses varies Google Architectured apps, clearing the cache will help fix the problem.
How to Fix 'Error Retrieving Information from Server' on Google Play Store? Solution 4. Reboot in safe modeSafe mode lets you disable all 3rd party apps you installed for a temporary time. For Android 4.4 and less
For Android 5.0 and more
There may be many 3rd party apps installed on your device that has permission to access device info. These apps obstruct the normal functioning the play store thus causing the issues. If you are not facing any issue with Google Store in safe mode than some 3rd app is causing the Store to dysfunction. Uninstall recently downloaded app if any or reboot directly back to normal mode to solve the issue. Note:. Just reboot again to restore and come back to normal mode. The solutions which you might have tried if hasn’t then you need for sure Solution 1. Force Stop the App
Solution 2. Clear App Data and Cache
Solution 3. Re-Add your Account
Solution 4. Downgrade or Upgrade Play StoreYou can even upgrade or downgrade your Google Play Store and check for the error fix. For info on how to upgrade your Google Play Store, you can check this blog post. If none of the above works then you have to settle for last resort.
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