Spotify stops playing when screen is off Huawei

Hey guys, I have a problem with my Nova 3 running emui version 9.1.409. I the issue appeared yesterday. All of a sudden, my phone my phone close to Spotify after I locked it this issue has never appeared before with this particular app (I had the same issue with YouTube)

After I lock my phone, the music continues playing for another 5 to 10 seconds. After that, it kills the app. When I unlock the phone, the Spotify song notification is gone and I am on my home screen. However, this issue only happens when the display is turned off. When I lock the phone but press the power button (now I'm sitting on my lock screen, the music keeps playing. But as soon as the display turn off and 5 or so additional seconds have passed, the music always stops since the app has been killed)

I've tried restarting my phone, turned off batery optimisation (in special access), set the app launch to manual, force stopped the app, force stopped both Optimizer and Power Genius app. I am running the latest version of both Spotify and EMUI. I've also tried running the phone in Performance mode and also locking Spotify in recent apps to prevent it from closing in the background.

By now, I am desperate. Any help pls?

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Of the many music streaming apps that have gained popularity in a very short time, Spotify is one. You simply have to log in with a user ID and password and it allows you access to a large number of music, videos and podcasts. This app is compatible with almost all Android devices.

Nevertheless, as with most other apps, there are times when certain issues might come up while running Spotify. One of the most common problems that users face is that Spotify stops streaming when they locks the screen or turns it off on Android. A very annoying situation, isn’t it?

So what to do when Spotify stops playing when screen is off on Android? How to fix it? In our latest Android troubleshoot, we will explain exactly how you can solve this issue.

What to do If Spotify Stops Playing When Screen is off on Android?

There could be several reasons as to why the Spotify app stops playing when the device screen is off or locked on Android. It could be a settings issue or corrupted app data. Below are discussed several steps to follow when encountering this problem. First though, make sure your Spotify app is updated before proceeding to any of these steps. Sometimes error occurs just because your app is not updated to its latest version.

1. Prevent Spotify from sleeping:

If your Spotify app is added among the sleeping apps of your device, then the sleeping mode will stop it from playing when the device screen is off. To prevent Spotify from sleeping-

• Open the Settings app of your Android device > scroll down and tap on Device care to open it.

• Now tap on App power management to open it. Look up if the Spotify app is here. If it is here, then you have to remove it from the sleeping apps list.

• Press on the trash can icon on the top right corner.

• Now select the Spotify app > press on Remove on the bottom right corner.

Now your Spotify is no longer among the sleeping apps. If sleeping is what causing it to stop playing on locked screen, disabling sleeping mode for it will fix it. If it does not, then follow the second method.

2. Disable battery optimization and allow background activity for Spotify:

• Open the Settings app of your Android device > scroll down and tap on Apps to open it.

• Tap on the magnifying glass icon on the top right corner.

• Now type in Spotify to search for it > tap the app open once it shows up.

• Now check whether the Allow background activity option is restricted or turned off. If it is restricted, then this is what might be causing the issue. Turn on this option. Now tap on the Optimize battery usage option right under the Allow background activity option.

• Select all on the top left corner for all the apps to show up.

• Tap on the magnifying glass icon on the top right corner > search for the Spotify Once the searched app appears, check whether the toggle bar just beside the app is turned on. If it is, then it means the battery optimization for Spotify is enabled. Now disable it.

• Go back to the Spotify app details screen. Look at the Allow background activity It should be grayed out.

When the Optimize battery usage option is turned off, system does not allow you to prevent Spotify from playing in the background. Check if Spotify plays when the screen is locked. If it does not, then do the following steps.

3. Clear the cache data and enable mobile data network:

• Open the Settings app of your Android device > scroll down and tap on App Management to open it.

• Again scroll down and tap open Spotify.

• Tap on the Clear Data and Clear cache to clear up the junks. Tap Clear in all the warning prompts that show up.

• Go back to the Spotify app details screen > tap on Data Usage Status.

• Tap on Network Permission.

• Make sure Wi-Fi and Mobile Data both are turned on.

• Now restart your phone before opening the app again. The changes will not take effect until the device is rebooted.

4. Wipe Cache partition:

Sometimes when cache data in the device cache partition becomes corrupted, apps may start misbehaving. The only solution to this is wiping the cache partition. Do the following-

• Shut down the phone.
• Restart the phone into recovery mode by pressing the power button, volume up button and home button at the same time until you see the device manufacturer logo on the screen. For devices that do not have the home button, press the power button and volume down button simultaneously.
• Use the volume down button to move the selection down until you find wipe cache partition. Press on the power button to activate it.
• Once it’s done, move up and select reboot system now and press the power button.

FAQs

1. What do I do when Spotify stops playing on locked screen on Android?

You have to prevent Spotify from sleeping.

• Open the Settings app > tap on Device care.
• Tap and open
• Now tap on App power management to open it. Look for the Spotify
• Press on the trash can icon on the top right corner.
• Now select the Spotify app > press on Remove on the bottom right corner.

2. How can I enable Spotify to play in the background on Android?

• Open the Settings app of your Android device > scroll down and tap on Apps to open it.
• Tap on the magnifying glass icon on the top right corner.
• Now type in Spotify to search for it > tap the app open once it shows up.
• Now tap on
• Now turn on the Allow background activity

3. How can I enable Wi-Fi and mobile data permission for Spotify on Android?

• Open the Settings app of your Android device > scroll down and tap on App Management to open it.
• Again scroll down and tap open
• Tap on Spotify > tap on Data Usage Status.
• Tap on Network Permission.
• Turn on Wi-Fi and Mobile Data.

3. How do I disable battery optimization for Spotify on Android?

• Open the Settings app > tap Apps.
• Tap the search icon on the top.
• Type Spotify > tap it open once it shows up.
• Tap
• Tap Optimize battery usage.
• Select all on the top left corner.
• Tap the search icon on the top > type
• Turn off the toggle bar just beside the app once it shows up.

Well, that was all about what to do if Spotify stops playing when screen is off on Android. Android apps misbehave from time to time whether for settings issue or corrupted data or some other reason. Sometimes a simple restart fixes the problem, sometimes it takes a few advanced steps to recover. Take our suggestions and see if your Spotify starts playing when the device screen is turned off. We hope that it will help you.