One of the main reasons why people prefer buying dell laptops is because it is one of the leading brands in the laptop manufacturing sector. Every model of Dell laptop available in the market is of high quality. Though they can provide optimum performance for years to come, issues might crop up with the passage of time. Show Few of the most common issues are blurry or fuzzy picture, white screen, flickering laptop screen or icon size-related issues. Such being the situation, the best you can do is to take the faulty laptop to a renowned laptop repair centre. They have experienced experts who are not only aware of the common issues but also know how to repair those with least hassles. The focus is always on saving your time and money.
 Few common signs indicating that it’s time to replace the keyboard of your Dell laptop is when you notice buttons popping off or missing keys. There might also be a few situations when you accidentally spill water on the keyboard, rendering it useless. Neglecting the issue can impact the usability of the device. Take the faulty keyboard to a repair expert and they will let you know whether it requires repair or replacement. The importance of the motherboard in your Dell laptop can never be neglected as it is responsible for controlling various hardware like the audio, power, USB, video, firewire and keyboard. If you ever notice a problem in any of this hardware, take the device to a reputed repair centre to diagnose the issue. Since the motherboard not working is one of the most common problems in Dell laptops, they know how to deal with the issue without punching a hole in your pocket. Few warning signs indicating that the LCD of your laptop needs repair or replacement are a cracked screen, flickering images or missing blocks on the LCD monitor. The easiest way to restore its performance is by replacing the LCD. Instead of relying on online videos, get the job done by an experienced professional. They even know the various reasons behind a defective backlight and no display function. Since you are now aware of the common problems in Dell laptops, take the device to a renowned dell repair centre before it’s too late.
An awesome team of students from our education program made this wiki. Trying to figure out what's wrong with your computer? This troubleshooting page will help you identify common problems and offer variable solutions to save your computer instead of scrapping it.
Either the computer's power indicator is on for a few seconds then shuts off, or the computer does not boot up whatsoever. Your computer could not be turning on because the battery is dead. Plug in the computer's power adapter, and plug the other end into an outlet to charge the battery. After this has been done, either retry starting up the computer or check that the computer's "charging" LED is turned on. If the problem still persists you may need to replace the entire batter which can be ordered online via Dell Replacement Parts and replaced using our (URL for Battery guide). Your adapter may be broken, which would cause no power to reach the laptop or battery. You can check if power is being supplied by using a voltmeter on the laptop-side plug. You can also see if a similar power adapter from another computer works. If other adapters work, yours may need to be replaced. If you are sure the battery has been charged but the computer will still not turn on, the battery may need to be replaced. To check if the battery needs to be replaced, remove the battery then plug in only the computer's power adapter. Retry starting up the computer. If it works, you have a bad battery. Replacement batteries can be purchased on multiple websites (Amazon, eBay, etc.). Please refer to our replacement guide (URL for Battery guide). It may appear that your computer is not turning on because the display is bad. If the screen remains black upon startup but the computer's LED's are on and you can hear it making noises, then the display may need to be replaced. Please refer to our (URL for Screen guide) or see the section heading "Screen Is Working Improperly." The display is completely black, flickers, or is discolored and difficult to read. If you can only see very faint images on your screen, your backlight may not be turned on or could be broken and in need of replacement. Check to see if the backlight is turned on by going to Power Options in the Control Panel. Your screen may be broken and in need of replacement. Try plugging in an external monitor to your computer, then pressing F1 to toggle screens. If your computer display works for the external monitor, its own display needs to be replaced. Please see our (URL for Screen guide). If your screen is prone to flickering or has single or entire lines of unresponsive pixels any of the following problems could exist:
The keyboard does not respond or does not work properly. Although this problem is rare if the keyboard does not work at all it is likely that the keyboard cable came loose or disconnected. If this is the case, follow the (URL for Keyboard guide) and simply ensure the cable is completely disconnected and then reconnect it. Follow the guide steps in reverse to reinstall the keyboard. If this does not solve it, the keyboard sub-assembly may be bad and need to be replaced. The track pad does not work or respond to my touch properly. If the laptop is dirty on or around the touchpad, an accumulation of dirt could be causing the touchpad to not work properly. Follow the (URL for Track Pad guide) and clean the track pad with ammonia-based cleaner or a screen cleaner. Replace the palm rest and reboot the system to see if the problem has been resolved. The touchpad may have been inadvertently disabled. On the laptop, go to “Device Manager” and find “Mice and other pointing devices.” Under this tab should be “Dell touchpad.” Select this and ensure the touchpad is enabled. If “Dell touchpad” is not there install the driver by going to: Dell Drivers Your laptop constantly overheats and may shut down because of overheating. Often when people use their laptop they forget that there fans are on the bottom. Using your laptop on a bed or similar surface will often cause laptops to overheat. To solve this simply move to a more appropriate surface or purchase a laptop cooling pad. In this situation it is most likely that your laptop is overheating due to a buildup of dust or other particles in your fan, causing it to work at an impaired rate. It is possible that your laptop has a broken fan or the heat sink is not properly drawing out heat. In this case it is best just to replace the entire fan or the heat sink. Please refer to our heat sink replacement guide (URL for Heat Sink guide). "The external drive button is not ejecting the drive from the laptop" Software may be interfering with the usual operation of the laptop. Reboot the computer and tap the F2 key while at the Dell logo screen to enter System Setup. Then attempt to eject the CD tray using the button on the drive. If the drive ejects properly, there is a software conflict that needs to be resolved. In some instances the firmware of the drive may become corrupted or the BIOS may 'lose' the drive. Visit the Dell Product Support and input your Service Tag to get updates specific to your computer. Refer to the Dell Knowledge base article FAQs- Drivers and Downloads information on how to download and install drivers.
If your computer's air vents become clogged with lint and dust, use a can of compressed air to clean them off and restore airflow. Inadequate airflow can cause your computer's processor, memory (RAM), and other internal hardware to overheat and potentially fail. Excessive heat can also significantly decrease performance, as most processors automatically reduce their speed to prevent overheating. If you notice the computer fan running constantly, this might indicate that your computer's air vents are clogged. CAUTION: Turn off your computer and disconnect the power cable or AC adapter before using compressed air to clean your computer. Follow the instructions on the side of the compressed air can, as using compressed air incorrectly can damage your computer. CAUTION: Do not try to blow the dust using your mouth. Moisture can cause irreparable damage to electronic or electrical components. CAUTION: Do not use vacuum cleaners or blowers. Vacuum cleaners and blowers cause static and may damage electronic or electrical components inside your computer.
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NOTE: To prevent overheating, keep the computer in an upright position and on a hard or sturdy surface, and provide adequate clearance around the air vents. Back to top Upgrade the computer memory (RAM).Generally, most computers are capable of memory (RAM) upgrades. Before you consider upgrading the memory (RAM) on your Dell computer, we recommend that you verify how much memory (RAM) is installed on your Dell computer and the maximum amount of memory (RAM) that your Dell computer can support. To learn more about computer configuration and memory specifications of your Dell computer, see the User Manual on the Dell Support website. NOTE: Some Dell Ultrabook laptops have integrated memory (RAM) and hence cannot be replaced or upgraded. NOTE: Before purchasing memory (RAM) modules, verify the type of memory that can be used with your Dell computer, the maximum amount of memory (RAM) and the number of memory modules that your Dell computer can support. To purchase upgrade components for your Dell computer, go to the Dell website. To learn more, see the Dell knowledge base article How to Upgrade Memory in Your Computer. Back to top Upgrade hard disk drive to Solid State Drive (SSD).Conventional hard disk drives have moving components and hence have lower read or write speeds compared to solid state drives (SSD). A solid state drive uses flash memory and can read or write data much faster and uses less power, in turn, extends laptop battery life. Upgrading to a solid state drive can provide significant improvement in performance. Things to consider before upgrading the hard disk drive on your Dell computer:
NOTE: Before purchasing a Solid State Drive (SSD), verify that your Dell computer can support an SSD hard disk drive. To purchase upgrade components for your Dell computer, go to the Dell website. Back to top Check to see if one or more same issues occur in Safe ModeSafe mode prevents noncrucial applications and device drivers from loading, which helps eliminate software as a cause of slow performance. NOTE: Display resolution in Safe Mode is automatically set to 800 x 600 and the icons and text appear larger than normal. The desktop background wallpaper is disabled in Safe Mode. This is normal behavior and does not require troubleshooting. All the visual settings return to normal when the computer is rebooted into regular mode. WARNING: When you log in to Safe Mode (in this case, Safe Mode with Networking), your anti-virus or anti-malware program will be disabled. Please use caution when connected to a network or the Internet while your anti-virus is disabled. To learn how to boot your computer into Safe Mode, see the links below based on the operating system that is installed on your computer. If the issue does not exist in Safe Mode, the issue is likely related to a device driver or software. Ensure to update the device drivers and install any software updates that may be available for your computer including Microsoft Windows Updates. However, if the issue still exists in Safe Mode, go to the next step.
Duration: 0:40 Back to top Limit startup programsMany applications or software that is run in the computer tray, or also called notification area. These applications usually launch during startup and stay running in the background but remain hidden. Preventing these applications from launching during startup will not only speed up the login process but also save a lot of memory (RAM) and processing power to improve the performance of your computer. WARNING: It is recommended that you do not disable the anti-virus or anti-malware program or application from loading during startup. Disabling the anti-virus or anti-malware program may make your computer vulnerable to malware infection. NOTE: You must be logged in as a user with administrator rights on your computer to disable startup programs.
If disabling startup programs does not resolve the issue, it is most likely that your operating system is corrupt and you must reinstall the operating system. See the Restore the computer to factory defaults section in the Troubleshooting Steps. Back to top |
